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The terms and conditions for booking our villa are listed below. Please keep a copy of these for your reference. To download a copy click here. BOOKINGS * The signing of the booking form by the party leader, who must be over the age of 18 years, confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list) * Only persons listed on the booking form are permitted to stay in the Villa, unless we are notified of any changes prior to your stay. * No all male parties of guests who are under the age of 21 will be accepted. * No pets are allowed. * For the comfort of guests, smoking is not allowed inside the Villa, although ashtrays are provided for guests who wish to smoke on the patio area. * To ensure comfort, security and peace of mind, our home is registred with the state authorities and is in full compliance with the relevant legislation. RENTAL PERIOD * Prices quoted are subject to change, however, the price is fully guaranteed when the deposit has been paid and the booking confirmed. * The Villa is available for occupation from 4.00pm local time on the day of arrival and vacated by 10.00am on the morning of departure as vacating after this time may incurr a charge equivalent to one days’ accomodation cost, unless previously agreed with the management or us. * Guests can arrange to arrive ealier or depart later if the Villa is empty. * Part week bookings (4 days or less) will incurr an additional cost of £75/$140 to cover cleaning. PAYMENT * Together with your completed booking form, a non-refundable deposit of £100/$180 per week is due within 7 days of your provisional booking, or your options may be automatically released. Upon receipt we will send you confirmation of your booking. * Payment of the balance is due 8 weeks prior to your arrival date. Upon receipt we will send out directions and lock box number (to access the key) to our villa. If booking is made within 8 weeks of arrival date, then full payment must be made at the time of booking. SECURITY DEPOSIT * The client is solely reponsible for any damage or breakage that may be caused to the property or its contents during your stay. * We require a refundable security breakage deposit of £150/$250 per week, which should be sent with your final balance. The deposit will be repaid to you as soon as the management company has reported that there is no damage or breakages and that the keys have been returned. * The management company checks our home before your arrival and after your departure and will advice us of any faults. This may include additional cleaning costs for removal of stains due to spillages or stains, replacement or repairs to the property or any of its contents, the pool, patio or its grounds, exessive utility bills due to external doors being left open when the air conditioning is on. * We retain the right to retain the security deposit (either in full or part) to cover damage or non-return of keys. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required. * Any defects found on arrival must be notified to the management company within 24 hours or you may be held liable. * We reserve the right to pursue a guest for recompense for any and all damages caused which may may exeed the value of the security deposit and will require payment within 14 days of being served notice of this. * Florida has a sub tropic climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to you. CANCELLATION BY GUESTS * In the event of your party needing to cancel, the party leader must notify us in writing and the following conditions will apply:- 1. Up to 8 weeks prior to departure will result in loss of deposits 2. 5 to 8 weeks prior to departure 50% of the total charge to offset the discount that we will need to re-book the villa at short notice 3. Any cancellation within the final 5 weeks will regretably result in loss of the whole booking fee (not including the security deposit) * Failure to pay the final balance by the due date (8 weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive the payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we reserve the right to cancel the booking and retain the deposit. * If you do have a problem, PLEASE contact us as soon as possible to discuss the matter. * We recommend that all guests take out holiday, injury, medical and cancellation insurance cover at the time of booking. CANCELLATION BY THE VILLA OWNER OR THE MANAGEMENT COMPANY * Whenever possible any change will be advised without delay. * In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or consequential loss of any kind) However, the management company will always seek to relocate your booking to a villa of a similar or superior standard. * Force Majeure:- The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners control including, but not restriced to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control. * If the pool heater is inoperative due to a breakdown, which cannot be repaired within 24 hours, our liability is limited to the amount of supplement paid for the pool heating not supplied. SAFETY & SECURITY * To comply with state fire regualtions under no circumstance may more than the maximum number of person identified on the booking form occupy the property. * The swimming pool and spa are used entirely at the guests own risk, we will not be held liable for any injuries cause by the use of floatation devices or pool toys. * No diving is allowed and children must be supervised at all times whilst in the pool area. * When the pool is unattended, the saftey fence should be in place. * The door to the pool has been alarmed for safety reasons and should not be tampered with, as it is a legal requirment in Florida. * Glass is not permitted in the pool area at any time. Please us the plastic items provided. * Guests are expected to ensure that all windows are closed and that all doors are locked whenever they leave the property. * BBQ’s are not allowed for safety reasons. COMPLAINTS * In the unlikely event of a problem arising whilst you are on holiday (relating to the Villa) youd should immeadiately contact the management company who will seek to resolve the matter speedily. If the problem has not been reported to the management company within 14 days of the problem arising, then we cannot accept any responsibility. DISCLAIMER * LIABILITY The property is privately owned and neither the owners nor the management personnel accept any responsibility whatsover for personal injury, accidents, loss or damage to persons or personal effects, however caused. * The owners and their agents reserve the right of entry at any time (This includes such workers as pool maintenance, gardeners etc.) * Website/brochure description:- whilst all information supplied on the Website/Brochure is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of contract. LAW * This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts. |